Population’s Perception of Interaction with Robots
HSE Institute for Statistical Studies and Economics of Knowledge conducted a population survey of perception of interacting with robots in 2019. Key insights:
Most of the respondents said they would be comfortable if a robotic assistant did some of the household chores for them (66%), a drone delivered their purchases from the shop (62%), or a robotic consultant helped them understand legal issues (53%).
Joint labour activity and discussions with robots, as well as robots making decisions on granting a credit were also acceptable, but noticeably less often (44, 38 and 35%, respectively).
Two groups of situations were perceived differently due to the fact that In the first case the robot’s activity is subjected to the user’s control, and eventually all decisions are made by humans. In the second case, the robot is the subject of action, which most people find to be unfamiliar and uncomfortable. The robot’s subjectivity becomes even more pronounced in the system of interaction during surgical procedures, care for people, and traveling in unmanned vehicles. In this case, the human not only interacts with the robot on equal footing but also relies on it, delegating it the responsibility for own life or the life of the closest people. The absolute majority of the respondents assess it as unacceptable.