All Moscow general hospitals provide telemedicical services. Since February 2022, doctors have conducted 600,000 consultations. The services have already been used by 380,000 patients. Now remote appointments are offered to patients treated at home from upper respiratory tract infections and confirmed COVID-19. Remote consultations are available via the EMIAS.Telemedicine app.

Doctors analyze the patients’ condition, identify symptoms that indicate positive or negative dynamics and tell the patients which medicine to take, answer questions, and give recommendations. If necessary, physicians can schedule an in-person appointment. All data recorded by the specialist to audio protocol during the video consultation is available in the electronic health record.

Original in Russian