Most large companies in Russia do not use 100% of opportunities of technology and innovation. This is stated in a joint study by ABBYY and PwC “Digital IQ 2020”, conducted among representatives of large businesses.
Russian companies rated their level of digital maturity at 2.8 points out of 5. According to the survey participants, Process Mining platforms will become the most promising technology for increasing digital intelligence in the next two years: the demand for these systems may increase by 140%. The interest in solutions is due to the fact that they allow you to determine the potential efficiency of IT projects and predict the return on investment from technology.
To develop Digital IQ, respondents use artificial intelligence, robots and the Internet of Things. Most of the survey participants answered that in 2021 they plan to increase investments in solutions for automation and robotisation of processes. Cloud services ranked second in priority. In third place is the modernisation of infrastructure to ensure cybersecurity and the development of direct sales channels.
The study was conducted at the end of 2020. Over 100 managers and specialists from industrial enterprises, banks, telecommunications companies, transport and logistics took part in the research.