Every two years the United Nations compiles a study of e-governments in countries across the globe to measure the use of technologies for public services. Digital services were ranked across 40 cities, with Moscow topping the list, followed by Cape Town and Tallinn, then London and Paris.
Moscow scored 55 indicators out of 60, which is the highest result in the ranking. According to the UN’s assessment, the citizen engagement criteria is a category where Russia’s capital scored the most. The city received nine points in participation and engagement criteria. In comparison, London and New York had only six points, even though these two global capitals have the same level of technology (10 points) as Moscow.