Moscow

telecommunications_operators

telecom

IT_infrastructure

ecosystem

Mobile Virtual Network Enabler

Speech_Technology_Center

call_centers

telephony

VoiceNavigator

IPTelefon

Zeon

The solution is a high-tech software platform based on artificial intelligence,&nbsp; it recognizes speech and realistically voices any text, imitating a live dialogue with an operator.&nbsp;The bot can receive an incoming call, identify the subscriber's problem and solve it either independently or by redirecting it to a specialist. Client companies can use a voice bot instead of a secretary, combining all the advantages of real communication and the universality of IVR-solutions.

The bot receives calls 24 hours a day and can call up to 2000 clients per minute. Due to the fact that the bot data is stored in the cloud, several users can access it at the same time.

The MTT voice bot is able to receive incoming calls 24/7 and recognize the client’s speech with an accuracy of 87%, call clients and sell goods, read news out loud, conduct surveys, the bot allows to test dialogue scenarios, integrate with telephony or API of existing CRM and any external resources, the MTT voice bot for business allows to process every request of the client, improve the quality of service and marketing campaigns.

Software platform based on artificial intelligence

voice_assistants

artificial_intelligence

Voice bot

Zingaya

System of&nbsp;smart calls with speech recognition and synthesis, and with interactive conversation scenarios. Scenarios can be created in the visual editor by moving the&nbsp;blocks and setting the required sequence of actions: call, questionnaire survey, repeated calls in case of a missed call, recognition and recording of a voice response.

The call of such a robot is no different from the call of a call center operator, but 3 times cheaper.

Automated calls with artificial intelligence

SmartCalls

Skorozvon is a service for making cold calls, which allows sales office to call clients from the database.&nbsp; It comprises telephony for solving tasks of personal communication with clients and CRM system for managing full-time staff and remote employees, effectively dealing with clients and controlling&nbsp;sales.

Using Skorozvon, one manager can make up to 250 calls a day. The service predicts the time when the manager will end the call and calls other contacts in advance, so that the possibility of missed calls and automatic responding is eliminated.&nbsp;

The system allows integration with amoCRM and&nbsp;Bitrix24, record telephone conversations, send emails and SMS messages.

Skorozvon

NFWare

NFWare Virtual Carrier Grade NAT (vCGNAT) allows to solve the problem of IP addresses shortage. vCGNAT allows communications operators to extend the period of use of limited IPv4 addressing space through changing private IP addresses to public IP addresses from a certain pool. The solution is fully virtual and operates on hypervisor. vCGNAT provides access to such services as Internet access, IPTV and internet telephony.

Solution for enhancing connection to IP addresses

internet

NFWare Virtual Carrier Grade NAT

Beeline

Virtual PBX allows to process up to 100 incoming calls at one time, set up voicemail greeting and smartс all distribution, record and listen to the calls, get statistics, analyze staff and advertising companies’ effectiveness.

The solution includes multichannel numbers, a single toll-free number (8-800) and web callback.

cloud_service

Cloud PBX

Rostelecom

The service allows to plan conferences quickly and effectively via the internet portal. Access to the conference is available via a fixed or mobile phone, up to 500 participants can join the conference. The service allows to view statistics on the conferences held and show documents to the participants, and also provides protection from unauthorized access.

Service for holding negotiations and meetings

online_service

Audio conference

The system provides call distribution, call transfer to the employee’s mobile or home telephone and short number functions. There system also has interactive voice response (IVR) and call forwarding functions.

The service provides comprehensive statistics on all completed, answered and missed calls, conversation recording is also available. Additional features are as follows: voice mail, music on hold, all holding, ringback tone and black/white list.

cloud_computing

Virtual PBX

MegaFon

The service is aimed at protecting telephone conversations from tapping in GSM 900/1800 mobile networks.

The confidentiality is provided by speech encryption using special telephone sets.

The voice is transmitted in private mode using asynchronous data transmission channel BS-26.

Tech Solutions