‘Active Citizen’ is a platform that conducts polls on urban development issues and allows residents to evaluate the implementation of decisions they have made. With the help of this tool, residents can express their opinion and influence the improvement of territories, the work of public organizations (polyclinics, libraries, multifunctional centers), the format of festivals, and also learn about innovations in the city.

Since its launch, the project has significantly expanded its functionality. Currently, ‘Active Citizen’ combines several services, including public discussions, ‘Electronic House’ and the ‘Million Prizes’ campaign. The following sections are available on the website and in the app of the project: ‘Polls’, ‘Results’, ‘Public Discussions’, ‘City News’, ‘Pulse of the Capital’, ‘Project in Faces’. The decisions that were implemented are presented on the online map.

Neural network algorithms are used to classify requests to technical support and search for a suitable answer from the knowledge base, and for behavioral analysis of users in order to identify dishonest accounts and prevent the falsification of results.

Among all IT projects of the Government of Moscow, Active Citizen was the first to switch to blockchain in November 2017. The technology allows anyone to check the results in real time. Blockchain also helps to confirm the uniqueness of voters.