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logo Super-service ‘Moving under the Renovation Program’
sectoral solutions

Super-service ‘Moving under the Renovation Program’

description:

The ‘Moving under the Renovation Program’ super-service is an information resource for participants of the program, which entails construction of new comfortable houses to replace obsolete housing and resettlement of residents. The service helps people who move into a new house at different stages of moving to a new apartment.

To help residents prepare for moving to a new apartment, experts have created detailed instructions — general instructions (which provide information about the documents necessary for relocation and the actions that have to be taken to buy additional housing space) and instructions for special cases.

All participants of the renovation program, who are currently moving to a new apartment, have access to an interactive personal instruction and six free electronic online-services:

  • hiring movers;
  • scheduling an appointment to check the proposed apartment;
  • filing an application for elimination of construction defects after inspecting the apartment;
  • scheduling an appointment with a notary;
  • ​​pre-registration for concluding an agreement for an apartment;
  • online downloading of the necessary documents.
key indicators:
  • The project was launched in November 2020
  • The page of the super-service has been visited by more than 350,000 unique users, including both current participants of the program and residents interested in the stages of resettlement
  • Since the launch of the information service, the renovation program participants have received more than 400,000 electronic notifications about the stages of resettlement
Latest update:05.05.2023
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