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logo Official Portal of the Mayor of Moscow mos.ru
digital ecosystem

Official Portal of the Mayor of Moscow mos.ru

description:

The official website of the Mayor of Moscow mos.ru is a digital platform that features the city’s services, current news and announcements of events, detailed instructions for getting public services, information about the work of the city’s authorities, and options for sending an official appeal or request to them. The website is available from a computer, smartphone or a tablet.

With the help of the portal, users can receive services 24/7 online without visiting various departments, collecting paper certificates and documents. For example, using mos.ru, residents can pay utility bills and car fines, schedule an appointment with a doctor, check the child’s grades and find out what the child ate for lunch, apply for subsidies and other social benefits.

The service provision status is displayed in the user’s personal account. Users can save information about their documents, cars, address and family members in their personal account in order not to enter this information once again to get the services on the portal.

For business persons, the mos.ru portal provides a corporate account where the head and authorized employees can quickly find services that are relevant to the company’s activities.

key indicators:
  • The project was launched in 2015
  • Residents and businesses can get more than 380 services online
  • More than 50 million users visit mos.ru every month
  • 15 million people have registered personal accounts
awards:
2016

The portal became the best project in the ‘State and Society’ category of the Runet Prize

2018

Moscow ranked first in the UN’s electronic services provision index

2019

The portal was the winner in the ‘State and Society’ category of the Runet Prize

2020

Moscow’s complex of digital solutions for combating the pandemic received the Runet Award in the ‘Technology vs Coronavirus’ category (the award entry included the mos.ru portal)

The project was awarded the ‘Beneficial Practice’ diploma of the review-competition of the Assembly of Capitals and Major Cities of the EAEU ‘The City We Want to Live In’

The portal was shortlisted for The DADI Awards in the ‘Public Sector and Public Initiatives’ category

2021

Mos.ru won a special prize at the Golden Site competition in the ‘Government Project Website’ nomination

The project was shortlisted for the Smart Cities Council Readiness Challenge

applicable un sustainability goals:
request more data:hello@ict.moscow
Latest update:05.04.2023
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