The Telemedicine Center is a service for remote medical consultations. It works 24/7 without breaks and weekends.

The center’s specialists also monitor the condition of patients with confirmed COVID-19 undergoing treatment at home, and patients infected with COVID-19 from risk groups — pregnant women, children and adults with chronic diseases and undergoing innovative treatment with monoclonal virus-neutralizing antibodies. If health deterioration signs are detected, the doctor decides to conduct an in-person examination of the patient at home or provide emergency medical care.

The service allows users to reserve a place in the queue in one click and get professional medical advice in a couple of minutes. The interface of the website is user-friendly, so even the elderly can use it.

The patient has to enter the login and password, which is received via SMS. Users can answer an incoming call through audio and video calls. If there is no computer or smartphone for video communication, doctors give a consultation by phone.