Moscow

Altuera

Platform for working with clients in social networks and instant messengers

call_centers

EraLink

voice_synthesis

artificial_intelligence

Voice Bot

Sberbank

Service for monitoring the availability of contact centers

SberContactMonitoring

Constructor for creating virtual assistants based on AI

machine_learning

voice_recognition

Speech_Technology_Center

telephony

VoiceNavigator

Platform for managing customer experience using AI

recognition

Customer Engagement Platform

IPTelefon

telecom

Zeon

The solution is a high-tech software platform based on artificial intelligence,&nbsp; it recognizes speech and realistically voices any text, imitating a live dialogue with an operator.&nbsp;The bot can receive an incoming call, identify the subscriber's problem and solve it either independently or by redirecting it to a specialist. Client companies can use a voice bot instead of a secretary, combining all the advantages of real communication and the universality of IVR-solutions.

The bot receives calls 24 hours a day and can call up to 2000 clients per minute. Due to the fact that the bot data is stored in the cloud, several users can access it at the same time.

The MTT voice bot is able to receive incoming calls 24/7 and recognize the client’s speech with an accuracy of 87%, call clients and sell goods, read news out loud, conduct surveys, the bot allows to test dialogue scenarios, integrate with telephony or API of existing CRM and any external resources, the MTT voice bot for business allows to process every request of the client, improve the quality of service and marketing campaigns.

Software platform based on artificial intelligence

voice_assistants

Voice bot

Zingaya

System of&nbsp;smart calls with speech recognition and synthesis, and with interactive conversation scenarios. Scenarios can be created in the visual editor by moving the&nbsp;blocks and setting the required sequence of actions: call, questionnaire survey, repeated calls in case of a missed call, recognition and recording of a voice response.

The call of such a robot is no different from the call of a call center operator, but 3 times cheaper.

Automated calls with artificial intelligence

SmartCalls

VoiceBox allows to automate voice communications with clients. The robot is assembled from ready-made functional blocks: incoming and outgoing calls, speech recognition and synthesis, interactive menus, logic processing, calls forwarding, integration with external database.

Depending on the aims of the advertising or information campaign, it is possible to select a suitable number: city phone number or 8-800 format. Campaigns can be planned for a certain period, and you also track statistics in real time. VoiceBox can be integrated with most CRM-systems, for example, <a href="https://ict.moscow/card/bitriks24/" target="_blank">Bitrix24</a> or <a href="https://ict.moscow/card/amocrm/" target="_blank">amoCRM</a>. The platform for creating a robot is provided free of charge, the user only pays for traffic.

Voice bot for automating call-centers and sales departments

chatbots

VoiceBox

Skorozvon is a service for making cold calls, which allows sales office to call clients from the database.&nbsp; It comprises telephony for solving tasks of personal communication with clients and CRM system for managing full-time staff and remote employees, effectively dealing with clients and controlling&nbsp;sales.

Using Skorozvon, one manager can make up to 250 calls a day. The service predicts the time when the manager will end the call and calls other contacts in advance, so that the possibility of missed calls and automatic responding is eliminated.&nbsp;

The system allows integration with amoCRM and&nbsp;Bitrix24, record telephone conversations, send emails and SMS messages.

Tech Solutions

EraLink

Voice Bot

SberContactMonitoring

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Lia

VoiceNavigator

Customer Engagement Platform

Zeon

Voice bot

SmartCalls

VoiceBox

Skorozvon

Tech Solutions

EraLink

Voice Bot

SberContactMonitoring

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Lia

VoiceNavigator

Customer Engagement Platform

Zeon

Voice bot

SmartCalls

VoiceBox

Skorozvon

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