Телемедицина

Здоровье

Moscow

Doktor_Ryadom

medicine

telemedicine

covidtech

chatbots

artificial_intelligence

Doctor Ryadom 

HotLabs

traveltech

Hotbot.ai

Ashmanov_Neural_Networks

The purpose of the platform is to enable developers, businesses and users to create and run virtual assistants on a computer or phone.

Sova provides accurate speech recognition and noise filtering using the ultra-sensitive SOVA Aube microphone array and includes: dialogue language, SOVA IDE chatbot, Deep Learning technology, PuzzleLib for texts.

For developers, an API is provided for expanding capabilities and a marketplace for selling developed modules. In the platform, blockchain is used for decentralized storage and processing of data that is not stored in the cloud.

A platform for creating virtual assistants and voice-controlled devices

machine_learning

voice_assistants

blockchain

Sova (Smart Open Virtual Assistant)

Naumen

Naumen Erudite allows to create robots to communicate with humans in natural language. The AI platform works with voice calls and popular text channels providing an omni-channel client experience.

Opportunities include classification and intelligent routing of calls, prompting a dialogue script for an operator, searching the addresses of offices, branches, ATMs, receiving water and electricity meter readings, taxi ordering, tracking orders and shipments, paying for orders, consulting on the website and in a mobile application, debt collection and communicating with debtors, questioning and conducting NPS surveys.

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Platform for optimizing customer service through robotic processing of requests

Naumen Erudite

Robin

Software robot is an application that simulates human actions by interacting with the interfaces of information systems, for example, filling out an a loan application or data migration from one information system to another. Software robots are configured using a visual builder that allows to create an algorithm without writing the code.

The platform consists of three main modules: ROBIN Studio, a module for designing robots using a visual builder, ROBIN Robot, a module for executing automated scripts, ROBIN Orchestrator, a module for dispatching the work of several robots.&nbsp;

The first Russian platform for business processes robotic automation, which is included in the Unified Register of Russian Software by order of the Ministry of Telecom and Mass Communications of Russia dated November 19, 2019 No. 742.

RPA platform for business processes robotic automation using AI

software

automation

VoiceBox allows to automate voice communications with clients. The robot is assembled from ready-made functional blocks: incoming and outgoing calls, speech recognition and synthesis, interactive menus, logic processing, calls forwarding, integration with external database.

Depending on the aims of the advertising or information campaign, it is possible to select a suitable number: city phone number or 8-800 format. Campaigns can be planned for a certain period, and you also track statistics in real time. VoiceBox can be integrated with most CRM-systems, for example, <a href="https://ict.moscow/card/bitriks24/" target="_blank">Bitrix24</a> or <a href="https://ict.moscow/card/amocrm/" target="_blank">amoCRM</a>. The platform for creating a robot is provided free of charge, the user only pays for traffic.

Voice bot for automating call-centers and sales departments

call_centers

voice_recognition

voice_synthesis

VoiceBox

VoxiAi

VoxiAi is a service for call centers that improves the quality of voice robots by distributing calls among the robot and/or live operators.

With the help of predictive analysis of the conversation history with the client, VoxiAi selects the suitable specialist, transferring a call before or during conversation without changing the voice; determines the situations in which robot could handle the conversation and when it is necessary to engage a live specialist; analyzes how effectively the operator communicates, choosing the most suitable operator for the client in the future; reduces service time by up to 30%.

Celado_AI

Algorithms automatically detect hidden patterns in company data and predict risks. Computer vision provides smart monitoring, recognizes and classifies events and objects, sends notifications, and maintains reports.

With the help of data cluster analysis, the client database is divided into segments, and that allows to make its portrait and formulate cross-sale and upsale ideas. Using Natural Language Processing (NLP), free-form text data is processed for further analysis and classification. With the help of chatbots, the work of support services, consultants, and internal services is automated.

Solutions for automation of business processes using AI

computer_vision

Celado AI

Chatme_ai

With the help of the platform, you can create both simple chatbots and virtual assistants with flexible context settings for the bot memory and the ability to conduct multi-step dialogs. Chatme.ai can also route conversations to real operators and prompt them in real time.

Virtual assistants carry out the tasks, optimize business processes and give employees extra time for more complex tasks. The platform is based on artificial intelligence created on the basis of machine learning.

Chatme.ai automates routine tasks in HR, IT Helpdesk, Sales and Customer Care.

Smart dialogue platform for creating chatbots

Chatme.ai

Чат-боты и ассистенты

ИТ

Yandex

Yandex.Dialogs platform allows companies to create chatbots with customers.

Chats can be displayed in Yandex search results page, and also used as skills of<a href="https://ict.moscow/card/alisa/" target="_blank"> Alice voice assistant</a>. The voice&nbsp; assistant action scenario is activated by pronouncing the code&nbsp; word. &nbsp;During the dialogue, Alice transmits user remarks to the server of the client that created the dialog and answers with predefined phrases or links.

Yandex.Dialogs partners are “Papa Johns”, S7 Airlines, “MegaFon”, Reebok, “Utkonos”, “Sberbank”, Flowwow, Headhunter, Skyeng.

&nbsp;

<a href="https://dialogs.yandex.ru/developer/" target="«_blank&quot;">Create a chatbot</a>

&nbsp;

<a href="https://tech.yandex.ru/dialogs/chats/" target="_blank">Learn more about creating chats for business. </a>, <a href="https://tech.yandex.ru/chat/doc/dg/concepts/about-docpage/" target="_blank">API</a>, <a href="https://tech.yandex.ru/dialogs/chats/doc/create-docpage/#create" target="_blank"> Documentation </a>

<a href="https://tech.yandex.ru/dialogs/alice/" target="_blank">Learn more about creating </a><a href="https://ict.moscow/card/alisa/" target="«_blank»">Alice skills.</a>&nbsp;

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Service for creating chatbots and “Alice” skills

ecosystem

Yandex.Dialogs

Brain2 online service allows a person without special skills to train and use artificial intelligence systems through normal texts or databases. BRAIN2 has the advantage of user-friendliness, it is enough to download data or connect the platform to the CRM system, and BRAIN2 will start to process data.

Using AI in business optimizes business processes and reduces costs. Brain2 allows you to read texts of any length and answer questions on it, carry out smart searches on commodity bases, calculate housing costs.

Service for creation of knowledge management models for artificial intelligence systems

Tech Solutions

Doctor Ryadom

Hotbot.ai

Sova (Smart Open Virtual Assistant)

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Naumen Erudite

Robin

VoiceBox

VoxiAi

Celado AI

Chatme.ai

Yandex.Dialogs

Brain2

Tech Solutions

Doctor Ryadom

Hotbot.ai

Sova (Smart Open Virtual Assistant)

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Naumen Erudite

Robin

VoiceBox

VoxiAi

Celado AI

Chatme.ai

Yandex.Dialogs

Brain2

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